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Job Title: Front Office Executive
Company: The Royal Kandyan Hotel
Location: Kandy (On-site)
Job Summary:
The Royal Kandyan Hotel is inviting applications for open Front Office positions in Kandy. We are seeking hospitalable professionals to join our front desk team, acting as the primary point of contact for guests and ensuring their stay embodies traditional Kandyan warmth and luxury.
Responsibilities:
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Handle guest check-ins, check-outs, and room assignments efficiently.
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Respond to guest inquiries, resolve complaints, and provide information on local attractions.
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Coordinate with housekeeping and maintenance teams to ensure room readiness.
Qualifications:
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Diploma or degree in Hospitality Management or an equivalent field.
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Previous experience in front office or customer service operations is preferred.
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Excellent verbal communication skills in English; additional languages are a plus.
How to Apply:
Interested candidates should forward their resume to the Human Resources Manager at: hrm@royalkandyan.lk
To apply for this job email your details to hrm@royalkandyan.lk