ENVIRONMENTAL SERVICES ASSOCIATE- GRAND BAHAMA

ENVIRONMENTAL SERVICES ASSOCIATE- GRAND BAHAMA

POSITION SUMMARY:
The Environmental Services Associate is responsible for maintaining a clean, sanitary, and safe environment within the hospital facilities. This includes performing a variety of cleaning and housekeeping duties to ensure that all areas of the hospital meet established cleanliness and infection control standards.

The role requires a strong understanding of proper cleaning and disinfection techniques, as well as the ability to work effectively within a team and communicate with other hospital associates.

Essential Functions

Perform Routine Cleaning:

• Execute routine cleaning tasks such as dusting, mopping, vacuuming, and sanitizing surfaces in patient rooms, nursing stations, surgical suites, waiting areas, offices, and other hospital spaces.

• Adhere to established cleaning protocols and infection control guidelines to minimize the risk of healthcare-associated infections.

Waste Management:

• Collect, transport, and dispose of regular and medical waste in accordance with hospital policies and regulatory requirements.
• Ensure that waste containers are properly labeled, sealed, and removed from designated areas in a timely manner.

Linen Management:

• Handle soiled linens and distribute clean linens throughout the hospital.
• Maintain adequate supplies of linens and communicate any shortages to the Environmental Services Supervisor.

Floor Care:

• Perform floor care duties, including sweeping, mopping, and buffing floors using appropriate equipment and cleaning solutions.

• Monitor and report any maintenance issues related to flooring or carpeting.

Infection Control:

• Follow established infection control procedures when cleaning and disinfecting patient care areas.

• Use appropriate personal protective equipment (PPE) and adhere to safety protocols to prevent the spread of infectious diseases.

Equipment Maintenance:

• Maintain and clean environmental services equipment, such as floor machines, vacuums, and other cleaning tools.
• Report any equipment malfunctions or maintenance needs to the Environmental Services Supervisor.

Team Collaboration:

• Work collaboratively with other members of the Environmental Services team to ensure that all cleaning tasks are completed efficiently and effectively.

• Communicate with nursing staff, maintenance personnel, and other hospital employees to address cleaning needs and respond to special requests.

Compliance and Training:

• Adhere to hospital policies, procedures, and safety regulations at all times.

• Participate in training programs related to environmental services, infection control, and safety to stay current with best practices and industry standards.

Customer Service:

• Provide friendly and professional customer service to patients, visitors, and staff members.

• Respond to requests and inquiries in a courteous and timely manner, maintaining a positive and helpful attitude at all times.

Multi-Site Support:

• Flexibly provide environmental services support across multiple hospital sites within the Doctors Hospital Health System as needed, demonstrating adaptability and willingness to travel to different locations throughout The Bahamas.

 

Qualifications and Experience:

• High school diploma or equivalent is required.
• Previous experience in environmental services, housekeeping, or janitorial work, preferably in a healthcare setting, is preferred.
• Knowledge of cleaning techniques, sanitation principles, and infection control practices is highly desirable.
• Ability to understand and follow written and verbal instructions related to cleaning procedures, safety protocols, and chemical use.
• Strong attention to detail and the ability to consistently maintain high standards of cleanliness in a fast-paced environment.
• Physical stamina and the ability to perform repetitive tasks, lift and carry heavy objects, and stand for extended periods.
• Excellent communication and interpersonal skills, with the ability to interact professionally with patients, visitors, and staff members.
• Willingness to work flexible hours, including weekends and holidays, and to travel to different hospital sites as needed.
• Commitment to upholding the values and mission of Doctors Hospital Health System, including a dedication to providing exceptional patient care and support.

Knowledge, Skills, and Abilities:

• Demonstrates excellent interpersonal skills by maintaining strong relationships with key internal and external persons and groups
• Demonstrates the ability to work with tact and confidentiality by displaying professionalism and excellent interpersonal skills
• Demonstrates excellent organizational skills
• Demonstrates strong written and verbal communication skills
• Displays critical thinking skills by making sound and logical decisions and recommendations that improve efficiencies and make processes more effective
• Makes practical recommendations
• Takes initiative, anticipates needs, ensures consistent high-quality products and materials
• Demonstrates strong follow-through skills
• Demonstrates ability and competency to complete various assigned tasks with less supervision
• Displays flexibility and the ability to multitask in fast-paced environments
• Acts as a reliable and supportive team member to the ES Department
• Shows the ability to work methodically, systematically and with attention to detail
• Shows a high degree of accuracy in work
• Knowledge of basic housekeeping duties and procedures; previous housekeeping experience helpful
• Knowledge of working with cleaning chemicals, including MSDS protocol
• Problem-solving skills
• Conflict resolution skills
• Ability to follow directions
• Demonstrated ability to work successfully with teammates and independent of constant supervision
• The position involves the use of mechanized equipment and various cleaning solvents and chemicals
• Maintains accurate and up-to-date documentation (physical and electronic).
• Ensure routine housekeeping tasks are being performed according to established schedules and procedures;
• Using safety precautions in all housekeeping services
• Exceptional customer service skills;
• Must maintain core competencies and demonstrate continuous application of these skills throughout the period of employment;
• Strong organizational skills and ability to multitask;
• Must be able to work at a rapid pace;
• Able to operate manual and automatic vehicles or can be trained to do so.
• Ability to operate power equipment.
• Exceptional interpersonal skills;

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